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13 January 2010
The harsh weather conditions of the New Year are playing havoc with many firms' normal working patterns. Not only is travel difficult for road and train users but power problems and school closures, requiring parents to stay at home to look after children, have resulted in key staff shortages and knock on delays to normal workflow.
Voicepath clients have used the flexibility provided by our outsourced transcription and manuscript typing services to provide immediate support to fee earners who have made it in to the office or who are working remotely but lack support internally.
Richard Bate, General Manager of Voicepath commented "We have seen an increase in workload over the first two weeks of the New Year and I am pleased to confirm that the Voicepath service is not influenced by the weather and that we have been able to provide clients with the required extra support just as they needed it".