Voicepath runner-up at National Outsourcing Awards

28 September 2005

Legal transcription specialist, Voicepath, has been announced as runner-up in the National Outsourcing Award’s category for Outsourcing Service Provider of the Year. The awards, which demonstrate best practice in outsourcing have been established to recognise companies or people who show excellence in the field.

Voicepath specialises in providing law firms of all sizes with a UK-based outsourced document transcription service designed to speed up workflow and eliminate backlogs without increasing fixed costs. It, was nominated for its unique, innovative service and commitment to keeping outsourced jobs within the UK

Voicepath general manager, Richard Bate, comments: “The fact we were short-listed at all was great news for us, bearing in mind many of the nominees, including the winner, Cap Gemini, are major multinational operations. We are delighted that the quality of both our product and service provision have been recognised in this way."

“Selling into such a demanding specialist sector means we have to be very focused and knowledgeable about the particular issues that face the legal market. We don’t see ourselves as offering customers a typing service so much as a solution which makes firms more profitable. We can keep up with our clients as they discover that without the constraint of waiting for typing to be done, they can dramatically increase the amount of billable work they can get through in a day"

“With our help, firms soon find that increasing workflow efficiency without needing to take on the expense of more support staff leads to significant improvements to their bottom line.”